ONTOMO オントモ

Privacy policy

Last Updated: October 29, 2025

1. Introduction

ONTOMO PTY LTD (ACN 691 434 367) and its associated website and platform ontomo.org (hereafter referred to as "Ontomo," "we," "our," or "us") understand that your privacy is important.

This Privacy Policy describes how we collect, use, and protect information when you use the Ontomo website, platform, applications, and related web technologies (collectively referred to as the "Service"). We are committed to safeguarding user privacy and maintaining transparency about how data is handled within our educational ecosystem.

Ontomo facilitates real-time language and cultural exchange sessions between partnered schools in Japan and Australia through secure video conferencing tools. The Service is designed for supervised classroom use, enabling teachers to guide and oversee student participation in structured, educational environments.

2. Who we are

ONTOMO PTY LTD is an Australian registered company that develops and operates Ontomo, an educational technology platform supporting language and cultural exchanges between schools. This Privacy Policy explains how we manage information associated with our platform and its users.

3. Information we do not collect

Ontomo is designed to minimize data collection. We do not collect or store personal information about individual students or teachers.

  • Personal Information: Ontomo does not collect names, email addresses, or personal identifiers from users.
  • Access Credentials: Access to the platform is facilitated through shared credentials provided to participating educational institutions. Schools manage these credentials and are responsible for distributing them to authorized teachers and students.

4. Use of third-party services

Ontomo utilizes trusted third-party providers to deliver its services:

  • Whereby: Ontomo integrates Whereby's video conferencing technology for secure classroom-to-classroom sessions. Whereby independently manages any data required to operate its service. Please refer to Whereby's Privacy Policy for further details.

We do not control, and are not responsible for, the privacy practices of third-party providers.

5. Security

Ontomo prioritizes safe and authorized access. Each class is assigned a unique, secure password-managed session link. We recommend that participating schools update these passwords periodically. Our systems are designed to ensure that educational exchanges occur in a secure and supervised digital environment.

6. Data retention

  • Meeting Links: Ontomo does not store or retain meeting URLs or session data.
  • Platform Logs: Ontomo may retain limited technical logs necessary for system maintenance and security. These logs do not contain personal data.

7. User rights and control

As Ontomo does not collect personal information, individual users do not have data access, correction, or deletion rights within the platform. Access control and credential management are handled by participating schools and institutions.

8. Cookies and tracking

Ontomo does not use cookies, analytics trackers, or any similar technologies to collect or analyze user behavior.

9. Children's privacy

Ontomo is designed exclusively for supervised classroom use in collaboration with participating schools. All sessions are overseen by authorized teachers to ensure a safe, educational environment that complies with applicable child protection and privacy regulations.

10. Changes to this privacy policy

ONTOMO PTY LTD may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on our website with a revised "Last Updated" date. Continued use of the Ontomo platform after updates constitutes acceptance of the revised policy.

11. Contact information

For queries regarding this privacy policy, please reach out to: [email protected]

Thank you for your understanding and support as we work to provide a valuable educational exchange experience through Ontomo.